Refund policy

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Return & Store Credit Policy – Pathpavers

Welcome to Pathpavers.
We strive to ensure every customer receives genuine, high-quality motorcycle gear, accessories, and riding equipment. Please read our return policy carefully before making a purchase.

1. Return Window

  • Returns are accepted only within 14 days from the date of purchase/delivery.
  • Any return request raised after 14 days shall not be accepted under any circumstances unless specifically approved by Pathpavers management in writing.

2. Refund Method

  • No cash refunds or bank refunds will be provided.
  • Approved returns will be processed strictly in the form of Pathpavers Store Credit.
  • Store Credit can be used for future purchases on:
  • Store Credit is non-transferable and cannot be exchanged for cash.

3. Eligibility for Returns

Products will only be eligible for return if:

  • Item is unused, unworn, and uninstalled
  • Original tags, labels, manuals, and packaging are intact
  • Product is returned in resalable condition
  • Original invoice/order confirmation is provided
  • Return request is approved by Pathpavers after inspection

4. Non-Returnable Items

The following products are non-returnable unless received damaged or incorrect:

  • Helmets with removed protective films/tags
  • Riding gear that has been used on-road/off-road
  • Electrical & electronic accessories
  • Installed performance parts
  • Custom orders or special imports
  • Clearance sale / discounted products
  • Consumables including oils, lubricants, cleaners, and chemicals
  • Inner wear, balaclavas, socks, or hygiene-related products

5. Exchange & Size Issues

  • Customers are advised to carefully verify sizing before purchase.
  • Size exchanges are subject to stock availability.
  • Shipping charges for exchange requests may be borne by the customer unless the error is from Pathpavers.

6. Damaged / Incorrect Products

If you receive:

  • A damaged item
  • A manufacturing defect
  • An incorrect product

Please notify us within 48 hours of delivery with:

  • Order number
  • Photos/videos of the issue
  • Unboxing proof (recommended)

After verification, Pathpavers may offer:

  • Replacement
  • Repair
  • Store Credit
  • Brand warranty assistance

7. Return Shipping

  • Customers are responsible for safely shipping approved return items back to Pathpavers unless otherwise agreed.
  • Pathpavers is not responsible for damage during return transit.

8. Inspection & Approval

  • All returned products undergo quality inspection.
  • Pathpavers reserves the right to reject returns that do not meet policy conditions.

9. Store Credit Validity

  • Store Credit issued against approved returns shall remain valid for 6 months from the date of issue unless otherwise specified.

10. Order Cancellation

  • Orders once processed/shipped may not be cancelled.
  • Cancellation approvals before dispatch are solely at the discretion of Pathpavers.

11. Brand Warranty

  • Many products sold by Pathpavers are covered directly under manufacturer warranty policies.
  • Warranty claims will follow the respective brand’s service and approval process.

12. Rights Reserved

Pathpavers reserves the right to:

  • Refuse suspicious or abusive return requests
  • Modify this policy without prior notice
  • Make final decisions on all return-related disputes


“By placing an order with Pathpavers, the customer acknowledges and agrees to the Return & Store Credit Policy.”



We are permitted and retain the right to make mistakes, such as typing errors, technical or colour deviations, or price modifications, despite our greatest care not to do so.
Exchange and ReturnPolicy for used items (boxes or singularly) will not be entertained.
Please call at 011-40347535 or mail us at operations@pathpavers.co you have any queries or concerns about our returns and exchange policy. 
Applicable Law
By using any Pathpavers Service applicable federal law, without regard to principles of conflict of laws, Indian Govt. will govern these Conditions of Use and any dispute of any sort that might arise between you and Pathpavers.

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